Monday, July 22, 2024
HomeLead GenerationConverting Web Visitors into Customers: Part Two

Converting Web Visitors into Customers: Part Two


Related stories

Navigating the Financial Landscape: Budgeting and Funding for Female Entrepreneurs

Embarking on an entrepreneurial journey involves understanding your financial baseline, crafting a strategic budget, exploring various funding sources, and managing finances effectively. By categorizing expenses, utilizing budgeting tools, and separating personal and business finances, entrepreneurs can navigate the path toward sustainable growth and stability, ensuring long-term success. Regular financial reviews and strategic planning are essential for adapting to business evolution.

The Journey Begins: A Step-by-Step Guide to Launching Your First Business

Hello, beautiful souls! Today, we're embarking on an incredible...

Announcing Our New Course: Unlock Your TikTok Potential – Transform Your Passion into Profit

Launch your TikTok career with our expert-led course offering personalized coaching, a comprehensive 10-module curriculum, and exclusive community access. With a proven strategy for engaging content and monetization, this course is ideal for creators eager to make their mark. Enroll now at a special rate of $297 and transform your online presence.

Tools and Techniques for Effective Market Analysis

In the rapidly evolving business landscape, understanding your market...

Setting Achievable Business Goals for the New Year

As the New Year rolls in, it’s a time...

In this second part of tools I love to convert visitors to your website into leads or customers, I?m quickly demonstrating a live chat for conversion tool that allows you to initiate conversations and answer questions from site visitors. In addition to chat functions, this tool also shows you if a customer is new or returning, what pages they navigate through, when they add products to their shopping cart, and a whole lot more to help you best engage. As with many of the tools I share, this chat add-on has a free plan that is super robust!

Olark is a chat tool that allows you to initiate conversations and answer questions from visitors in real time. Olark’s web-based dashboard alerts you whenever a user is on your site and initiates a chat. You’ll be able to quickly get information as far as if they’re a new or repeat visitor, where they’re from, what page they’re on, and other useful data. If you have multiple users in conversations with you, you can manage them from different tabs and you can either select from quick shortcuts that you’ve pre-populated with standard responses or type directly into the chatbox to engage with your user.

Whether you’re in a conversation with a user or not, you can follow their path on your site and see what page they’re on, and even when they put items in their shopping cart, which is a great opportunity to offer a coupon code or upsell.

If you are away from your desk or no one is available to accept incoming chats, they system will prompt the visitor to leave a message that you will receive in email and can respond from there.

Like many of the tools I share Olark offers a free plan that’s very robust and their paid versions offer additional tools to engage and convert web visitors into paying customers.?


Lolita Carrico
Lolita Carrico
Lolita Carrico is a digital marketing pioneer who has helped businesses of all sizes achieve success.


- Never miss a story with notifications

- Gain full access to our premium content

- Browse free from up to 5 devices at once

Latest stories


Please enter your comment!
Please enter your name here